Refund policy

Last updated October 5, 2026

Cancelling an order

You can cancel within 24 hours of ordering, as long as your order has not shipped. We refund you in full.

Returning an item

You have 30 days from the date of delivery to start a return. Items should be unworn and unwashed, with tags attached. Items marked as non-returnable on the product page for hygiene reasons cannot be returned unless faulty.

How to start a return

Email info@dimaboutique.com with your order number, the item, and the reason. We reply with return instructions. Please do not send items back before you receive them. Returns go to: 15597 Oakwood Dr, Romulus, MI 48174, United States.

Who pays for return shipping

If you changed your mind, you pay the return postage. If the item arrived faulty, damaged, or not what you ordered, we cover the cost.

Faulty, damaged, or wrong items

Email us photos within 30 days of delivery. We send a replacement or a full refund, at your choice.

Your refund

Once your return arrives, we inspect it and issue your refund within 7 business days, to your original payment method. There is no restocking fee. Your bank may take a few more days to show it.

Exchanges

We do not swap items directly. Return the item and place a new order for the size or color you want.